Last Updated: June 19, 2025

COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION

"Personal Information" (a/k/a "Personal Data") means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. It does not include publicly available or anonymized information.

We collect Personal Information directly from you (via Services), indirectly from your activity on the Services, and from Project Quote service providers, service professionals, and business partners. We may use or disclose Personal Information to:

• Comply with legal and regulatory obligations
• Respond to law enforcement or court orders
• Maintain business records and prevent harm
• Resolve disputes and enforce policies
• Support internal operations and risk management
• Work with professional advisors (e.g., legal, audit, financial)

TRACKING TECHNOLOGIES AND COOKIES

We collect usage information via technologies like cookies, device identifiers, session monitoring, and web beacons to improve performance and user experience. For example, we may:

• Collect IP addresses and device identifiers
• Track usage and page views
• Use cookies to store preferences and optimize performance
• Work with third-party analytics and advertising partners

Rejecting Cookies: Your browser may allow you to reject cookies. Please note this may limit some functionality.

INFORMATION FROM OR ABOUT OTHER PARTIES

We may receive or share information:

• As part of service professional ratings and reviews (which may be publicly visible)

COMMUNICATIONS

SMS TEXT MESSAGING DISCLOSURE

By using our Services, you explicitly consent to receive transactional and support-related communications, including text messages and calls, at the phone number you provide. These communications may include:

• Appointment confirmations
• Account-related notifications
• Service-related alerts
• Feature updates and onboarding assistance

Project Quote does not send SMS messages for marketing, or promotional purposes, nor does it message individuals who have not provided direct opt-in consent. We do not share SMS opt-in data, message content, or related communication information with third parties, including affiliates, for promotional use.

SMS Opt-In Process

Users explicitly opt-in to receive SMS when creating an account, or using services where a phone number is requested. Consent is documented and stored.

Opting Out

You can opt out of receiving marketing texts at any time by replying STOP. Note that opting out of all texts may impact your use of the Services. If your number changes, you agree to notify us.

INFORMATION RETENTION

We retain personal information as needed to fulfill business purposes, comply with legal obligations, and protect our rights. Retention is based on:

• Operational and user relationship requirements
• Compatibility with original purpose of collection
• Legal preservation obligations

U.S. PRIVACY RIGHTS

You may have the following rights (subject to verification):

• Right to Delete personal Information
• Right to Opt Out of sales, targeted advertising, and profilingInformation
• Right to Know what data is collected and sharedInformation
• Right to Correct inaccurate dataInformation
• Right to Limit sensitive data use (if applicable)Information
• Right to Non-Discrimination for exercising privacy rightsInformation
• Right to Appeal a privacy request decision

You may submit requests via privacyofficer@projectquote.com

CALIFORNIA SHINE THE LIGHT

California residents may request information regarding data shared with third parties for their direct marketing use. To submit a request, contact privacyofficer@projectquote.com with "California Shine the Light Request" in the subject line.

CHILDREN'S PRIVACY

We do not knowingly collect data from anyone under 16. Use of Services is restricted to individuals age 16 or older.

INTERNATIONAL VISITORS

Our Services operate in the U.S., and your data may be transferred or processed here. We apply protective measures consistent with this Policy.

SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your personal data. No system is completely secure, so we recommend logging out and closing browsers after use.

YOUR CHOICES

You may update or delete personal data by contacting privacyofficer@projectquote.com or using your account settings. You may unsubscribe from marketing emails via the unsubscribe link in any email.

CONTACT US

Email: privacyofficer@projectquote.com

Mailing Address: Attn: Privacy Officer
Project Quote, 1032 Madison Avenue Covington, KY 41011

CHANGES TO THIS POLICY

We may revise this Policy and will post updates on this page with the new "Last Updated" date. Significant changes will be announced prominently prior to going into effect.